Name: Marc Cure
Address: Uttar Pradesh, lucknow, 226024, IN
Telephone: 8081343990
Price range: 250

Last Updated: 22 September 2026

Welcome to Marccure, an online platform operated by Real Gold Enterprises (“Company”, “MarcCure”, “we”, “us” or “our”).

These Terms & Conditions o(“Terms”) govern your access to and use of https://marccure.com (“Website”), including browsing the Website, creating an account, placing orders, purchasing products and using services made available through the Website.

By accessing, browsing or using the Website, or by placing an order through the Website, you acknowledge that you have read, understood and agreed to these Terms, together with our Privacy Policy, Shipping Policy, Refund/Return Policy and other policies expressly incorporated into these Terms.

If you do not agree with these Terms, please do not use the Website or place an order through it.

1. ABOUT THE COMPANY

The Website is operated by:

Real Gold Enterprises

3072/41, Gola Market, Darya Ganj, Delhi – 110002, India.

Customer Support: support@marccure.com

Contact: +91-9076608818 / +91-8081343990

Toll-Free: 18008892101

MarcCure offers products including Ayurvedic medicines, food/dietary supplements, calcium supplements and other wellness-related products through the Website.

The legal and regulatory requirements applicable to a particular product may vary depending upon its classification. Accordingly, the relevant provisions of the Drugs and Cosmetics Act, 1940, Drugs and Cosmetics Rules, 1945, Food Safety and Standards Act, 2006, applicable Food Safety and Standards Regulations, and other applicable Indian laws shall apply to the relevant product category.

2. ACCEPTANCE OF TERMS

By using this Website, you represent that:

You are legally competent to enter into a binding contract under applicable Indian law;
The information provided by you is accurate, complete and current;
You will use the Website only for lawful purposes;
You will not misuse, disrupt, damage or attempt to gain unauthorised access to the Website; and
You will comply with these Terms and all applicable laws and regulations of India.

These Terms constitute an electronic record and may be accepted electronically. Electronic transactions through the Website shall, where applicable, be governed by the Information Technology Act, 2000 and rules and regulations made thereunder.

3. CHANGES TO THESE TERMS

We may amend, modify or update these Terms from time to time to reflect changes in our business, products, technology or applicable law.

Such amendments may be made to comply with changes in, among other things:

The Consumer Protection Act, 2019;
the Consumer Protection (E-Commerce) Rules, 2020, as amended;
The Digital Personal Data Protection Act, 2023, and rules made thereunder when applicable and in force;
The Information Technology Act, 2000;
The Legal Metrology Act, 2009;
The Drugs and Cosmetics Act, 1940 and Drugs and Cosmetics Rules, 1945;
The Food Safety and Standards Act, 2006 and applicable regulations; and
Other applicable laws, rules, regulations, notifications, circulars and directions issued by competent authorities.

The updated Terms will be published on the Website with the revised “Last Updated” date.

4. PRODUCTS AND PRODUCT INFORMATION

We endeavour to ensure that product descriptions, photographs, specifications, ingredients, quantities, prices, availability and other information displayed on the Website are accurate and up to date.

Product information shall, where applicable, comply with requirements under:

The Consumer Protection Act, 2019;
The Consumer Protection (E-Commerce) Rules, 2020;
The Legal Metrology Act, 2009;
The Legal Metrology (Packaged Commodities) Rules, 2011;
The Drugs and Cosmetics Act, 1940 and Drugs and Cosmetics Rules, 1945, where applicable; and
The Food Safety and Standards Act, 2006 and applicable Food Safety and Standards Regulations, where applicable.

Product images may vary slightly from the actual packaging because of screen settings, photography or packaging updates.

Manufacturers may also modify packaging, labelling or presentation in accordance with applicable regulatory requirements.

For regulated products, the legally compliant physical product label and packaging shall prevail in case of any inconsistency between the Website description and the product label, subject always to applicable consumer rights.

5. AYURVEDIC MEDICINES, SUPPLEMENTS AND WELLNESS PRODUCTS

Certain products available through MarcCure may constitute Ayurvedic medicines, food supplements, health supplements, nutraceuticals or other wellness products.

5.1 Ayurvedic, Siddha and Unani Products

Where a product constitutes an Ayurvedic, Siddha or Unani (“ASU”) drug under applicable law, its manufacture, licensing, sale, labelling, packaging and advertising shall comply, as applicable, with:

The Drugs and Cosmetics Act, 1940;
The Drugs and Cosmetics Rules, 1945, including the provisions relating to Ayurvedic, Siddha and Unani drugs;
Applicable rules and standards issued by the Ministry of Ayush;
Applicable directions and requirements of the Central Drugs Standard Control Organisation (CDSCO);
Applicable requirements of the relevant State Licensing Authority; and
Applicable pharmacopoeial and regulatory standards.

The regulatory framework expressly provides for Ayurvedic, Siddha and Unani drugs and includes provisions concerning their manufacture, labelling and packing.

5.2 Food, Health Supplements and Nutraceuticals

Where a product constitutes a food, health supplement, nutraceutical or other food category regulated by FSSAI, it shall, as applicable, comply with:

The Food Safety and Standards Act, 2006;
The Food Safety and Standards (Licensing and Registration of Food Businesses) Regulations, 2011;
The Food Safety and Standards (Health Supplements, Nutraceuticals, Food for Special Dietary Use, Food for Special Medical Purpose, Functional Food and Novel Food) Regulations, 2016;
The Food Safety and Standards (Approval for Non-Specified Food and Food Ingredients) Regulations, 2017, where applicable;
The Food Safety and Standards (Food Recall Procedure) Regulations, 2017, where applicable;
The Food Safety and Standards (Advertising and Claims) Regulations, 2018;
the Food Safety and Standards (Packaging) Regulations, 2018;
The Food Safety and Standards (Labelling and Display) Regulations, 2020; and
Other applicable regulations, amendments, directions and orders issued by the Food Safety and Standards Authority of India (FSSAI).

FSSAI currently lists these regulations as part of its regulatory framework for food, health supplements and nutraceuticals.

5.3 Medical Disclaimer

The Website is not intended to provide medical diagnosis or individual medical advice.

Information relating to products should not be treated as a substitute for consultation with a qualified healthcare professional.

Customers should carefully read the product label, ingredients, directions for use, warnings and precautions before using any product.

Where appropriate, customers should consult a qualified medical practitioner before using a product, particularly where they have an existing medical condition, are taking medication, are pregnant or breastfeeding, or have concerns regarding allergies or interactions.

Nothing in this clause shall exclude or restrict any statutory consumer right or remedy.

6. PRODUCT CLAIMS, ADVERTISING AND ENDORSEMENTS

MarcCure shall endeavour to ensure that product descriptions, advertisements, representations, endorsements and promotional communications are not false, misleading or deceptive.

Advertising and product claims shall, where applicable, comply with:

The Consumer Protection Act, 2019;
The Consumer Protection (E-Commerce) Rules, 2020;
The Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022;
The Guidelines for Prevention and Regulation of Dark Patterns, 2023, where applicable to the Website interface and consumer journey;
The Drugs and Cosmetics Act, 1940 and Drugs and Cosmetics Rules, 1945, where applicable;
The Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, where applicable;
the Food Safety and Standards (Advertising and Claims) Regulations, 2018, where applicable to food and health supplements; and
Applicable directions, guidelines and advisories issued by competent regulatory authorities.

No representation on the Website shall be interpreted as a guarantee that a product will produce a particular result for every individual.

7. REGULATORY COMPLIANCE, LICENSING AND LABELLING

The Company shall endeavour to ensure that products offered through the Website are marketed in accordance with the regulatory framework applicable to their respective product categories.

Where applicable, products shall comply with:

The Drugs and Cosmetics Act, 1940;
The Drugs and Cosmetics Rules, 1945;
Applicable Ministry of Ayush requirements;
Applicable FSSAI requirements under the Food Safety and Standards Act, 2006;
Applicable FSSAI regulations;
The Legal Metrology Act, 2009;
The Legal Metrology (Packaged Commodities) Rules, 2011; and
Other applicable product-specific laws.

Where applicable, product labels may contain information including the product name, ingredients, net quantity, manufacturer details, manufacturing licence details, batch number, manufacturing date, expiry/best-before information, MRP and other declarations prescribed by law.

The Drugs and Cosmetics Rules, 1945 prescribe specific labelling requirements for Ayurvedic, Siddha and Unani drugs, including manufacturer information, manufacturing licence number, batch number and date of manufacture.

8. USER ACCOUNT

Certain features of the Website may require you to create an account.

You are responsible for:

Providing accurate registration information;
Maintaining confidentiality of your login credentials;
All activities carried out through your account; and
Promptly informing us if you suspect unauthorised access.

Personal information associated with an account shall be processed in accordance with our Privacy Policy and applicable Indian data-protection law.

9. ORDERS AND ACCEPTANCE

When you place an order through the Website, you are making an offer to purchase the selected product(s).

An order confirmation acknowledges receipt of your order and does not necessarily constitute final acceptance.

We may cancel or decline an order where:

The product is unavailable;
There is an apparent pricing, description or technical error;
The order appears fraudulent or suspicious;
Delivery is not possible;
Fulfilment would violate applicable law or regulatory requirements; or
Circumstances beyond our reasonable control prevent fulfilment.

Where payment has already been received for an order cancelled by us, the applicable amount shall be refunded in accordance with our Refund/Return Policy and applicable law.

10. PRICES, TAXES AND PAYMENT

Prices displayed on the Website shall be those applicable at the time of placing the order.

Applicable taxes and charges shall be disclosed as required by law.

Transactions may be subject to:

The Central Goods and Services Tax Act, 2017;
The Integrated Goods and Services Tax Act, 2017;
Applicable State Goods and Services Tax legislation;
The Goods and Services Tax Rules, 2017;
Applicable provisions of the Legal Metrology Act, 2009 concerning retail sale price and packaged commodities; and
other applicable taxation laws and regulations.

Payments may be processed through third-party payment service providers and may be subject to applicable provisions of the Payment and Settlement Systems Act, 2007, RBI directions and other applicable payment regulations.

11. DELIVERY AND SHIPPING

Orders shall be shipped to the delivery address provided by you.

Delivery timelines are estimates unless expressly stated otherwise.

Delivery may be affected by courier delays, incorrect addresses, natural disasters, strikes, transportation disruptions, government restrictions, public emergencies or other circumstances beyond our reasonable control.

The detailed terms relating to delivery, shipping and failed delivery are provided in our Shipping Policy.

12. CANCELLATION, RETURN AND REFUND

Orders may be cancelled, returned or refunded in accordance with our Refund/Return Policy and applicable Indian law.

Nothing in these Terms shall:

exclude or restrict consumer rights under the Consumer Protection Act, 2019;
defeat rights available under the Consumer Protection (E-Commerce) Rules, 2020;
exclude a remedy that cannot legally be excluded; or
prevent a consumer from approaching an appropriate Consumer Disputes Redressal Commission.

Where a product is defective, damaged, incorrect, materially different from the description or otherwise covered by an applicable legal or contractual remedy, the customer may contact us for resolution.

13. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS

If you receive a product that is damaged, defective, tampered with or materially different from the product ordered, you should contact us as soon as reasonably practicable.

We may request photographs, packaging details, batch information or other reasonable evidence necessary to investigate the complaint.

Subject to verification and applicable law, an appropriate remedy may include replacement, refund or another legally permissible resolution.

Product liability and consumer remedies shall be governed, where applicable, by the Consumer Protection Act, 2019, including its provisions concerning product liability.

14. CONSUMER RIGHTS

Nothing in these Terms is intended to exclude or restrict any mandatory consumer right.

Your statutory rights shall continue to apply under the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, and other applicable consumer-protection legislation.

The Company shall not engage in unfair trade practices or misleading representations prohibited under applicable law.

Consumers may exercise remedies available under applicable law before the appropriate Consumer Disputes Redressal Commission or other competent authority.

15. GRIEVANCE REDRESSAL

We are committed to addressing consumer complaints and grievances in accordance with applicable law, including the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, wherever applicable.

Customer Support:

Email: support@marccure.com
Phone: +919076608818, +918081343990
Toll-Free: 18008892101

Grievance Officer

Name:
Designation: Grievance Officer
Email:
Address: 3072/41, Gola Market, Darya Ganj, Delhi – 110002, India.

Complaints should preferably include the customer's name, order number, contact details and a description of the grievance.

The Company shall endeavour to acknowledge and resolve grievances within the timelines prescribed under applicable law.

16. PRIVACY AND PERSONAL DATA

Your use of the Website is also governed by our Privacy Policy.

The collection, processing, storage, use, disclosure and other processing of digital personal data shall, to the extent applicable and in force, comply with:

the Digital Personal Data Protection Act, 2023;
rules made thereunder when applicable and in force;
applicable provisions of the Information Technology Act, 2000;
applicable rules concerning information security and electronic records; and
applicable directions issued by competent authorities, including CERT-In, where relevant.

Personal data may be processed for account management, order fulfilment, delivery, payment processing, customer support, fraud prevention, legal compliance and other purposes disclosed in the Privacy Policy.

The Privacy Policy forms an integral part of these Terms.

17. COOKIES

The Website may use cookies and similar technologies.

The use of cookies and processing of personal data through cookies shall be subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, to the extent applicable and in force, and our Privacy Policy.

Where required by applicable law, appropriate notice and consent mechanisms shall be provided.

18. INTELLECTUAL PROPERTY RIGHTS

The Website and its content, including text, graphics, photographs, logos, trademarks, product descriptions, designs, videos and software, are owned by or licensed to Real Gold Enterprises.

Intellectual-property rights shall be protected under applicable Indian law, including:

the Trade Marks Act, 1999;
the Copyright Act, 1957;
the Patents Act, 1970, where applicable;
the Designs Act, 2000, where applicable; and
rules and regulations made under such legislation.

You must not reproduce, republish, commercially exploit, modify, distribute or otherwise use protected Website content without appropriate authorisation.

19. USER-GENERATED CONTENT AND REVIEWS

Where the Website permits customers to submit reviews, comments, photographs or other content (“User Content”), you agree that such content:

is genuine and accurate to the best of your knowledge;
does not infringe the rights of any third party;
does not contain unlawful, defamatory, obscene, abusive or fraudulent material;
does not contain malicious software;
does not impersonate another person; and
is not intended to manipulate consumer reviews or engage in an unfair trade practice.

Reviews and endorsements shall be handled in accordance with applicable provisions of the Consumer Protection Act, 2019, applicable CCPA guidelines and other applicable laws.

We reserve the right to remove content that violates these Terms or applicable law.

20. THIRD-PARTY SERVICES AND LINKS

The Website may contain links to third-party websites, payment gateways, logistics providers and other services.

Third-party services are governed by their respective terms and privacy policies.

We do not control third-party websites and are not responsible for their independent content, availability, security or privacy practices, except where liability cannot lawfully be excluded.

21. WEBSITE AVAILABILITY AND INFORMATION TECHNOLOGY

The Website may occasionally be unavailable due to maintenance, technical problems, upgrades, cybersecurity incidents, network failures or circumstances beyond our reasonable control.

The Website and electronic communications may be subject to the Information Technology Act, 2000, applicable rules and regulations, and applicable cybersecurity directions and requirements issued by competent authorities, including CERT-In, where applicable.

Users must not attempt to gain unauthorised access, introduce malicious software, interfere with Website security, conduct unauthorised attacks or otherwise misuse the Website.

22. PROHIBITED USE

You must not use the Website:

for any unlawful or fraudulent purpose;
to impersonate another person;
to submit false information;
to place fraudulent or unauthorised orders;
to interfere with Website functionality;
to infringe intellectual-property or other legal rights;
to upload malicious code;
to manipulate customer reviews; or
in any manner prohibited under applicable Indian law.

23. LEGAL METROLOGY AND PACKAGED COMMODITIES

Where applicable, packaged products sold through the Website shall comply with the Legal Metrology Act, 2009 and the Legal Metrology (Packaged Commodities) Rules, 2011, including applicable requirements concerning:

manufacturer, packer or importer declarations;
net quantity;
retail sale price;
consumer-care information;
country of origin, where applicable; and
other mandatory declarations prescribed under applicable law.

Nothing in these Terms shall permit the sale of a packaged commodity in a manner contrary to applicable Legal Metrology requirements.

24. DISCLAIMER

To the maximum extent permitted by applicable law, the Website and its general informational content are provided on an “as available” basis.

Nothing in these Terms shall exclude or limit any liability, warranty, guarantee or consumer remedy that cannot lawfully be excluded or limited.

Product-specific statutory rights, warranties and guarantees, where applicable, shall continue to apply.

Nothing in this disclaimer shall be interpreted as excluding liability under the Consumer Protection Act, 2019, applicable product-liability provisions, or other mandatory Indian law.

25. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Real Gold Enterprises shall not be liable for indirect, incidental, special or consequential losses arising solely from use of the Website.

However, nothing in this clause shall exclude or restrict:

liability arising from fraud or fraudulent misrepresentation;
liability for matters that cannot legally be excluded or limited;
statutory consumer remedies;
product liability imposed under applicable law; or
any other liability that cannot lawfully be excluded.

26. FORCE MAJEURE

We shall not be responsible for delay or failure in performing an obligation where such delay or failure results from circumstances beyond our reasonable control, including natural disasters, floods, earthquakes, fire, epidemics, pandemics, war, terrorism, strikes, transportation disruptions, governmental restrictions, internet or telecommunications failures or other similar events.

27. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Real Gold Enterprises and its officers, employees and authorised representatives from claims, losses or expenses arising directly from:

your unlawful use of the Website;
your material breach of these Terms;
fraudulent activity associated with your account; or
your infringement of the intellectual property or other legal rights of a third party.

This clause shall not require you to indemnify the Company for losses caused by the Company's own unlawful conduct or liability that cannot lawfully be transferred to you.

28. SUSPENSION OR TERMINATION

We may suspend or terminate access to the Website or an account where reasonably necessary due to:

violation of these Terms;
suspected fraud or misuse;
security concerns;
legal or regulatory requirements; or
circumstances affecting the operation or security of the Website.

Termination shall not affect rights or obligations accrued before termination.

29. JURISDICTION AND DISPUTE RESOLUTION

We encourage customers to first contact MarcCure through the grievance-redressal mechanism provided above.

Nothing in these Terms shall prevent a consumer from exercising any statutory remedy available under the Consumer Protection Act, 2019, including approaching an appropriate Consumer Disputes Redressal Commission.

Subject to mandatory consumer-protection laws and statutory jurisdiction available to consumers, courts having appropriate jurisdiction in Delhi, India shall have jurisdiction over disputes arising from these Terms or use of the Website.

Where both parties voluntarily agree, a dispute may also be resolved through mediation or another mutually agreed alternative dispute-resolution mechanism.

30. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful or unenforceable by a competent authority, that provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall continue to remain in effect.

31. WAIVER

Failure by Real Gold Enterprises to enforce any provision of these Terms at any particular time shall not constitute a waiver of its right to enforce that provision subsequently.

32. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Refund/Return Policy, Shipping Policy and other policies expressly incorporated into them, constitute the agreement governing your use of the Website, subject to any additional terms specifically applicable to particular products or services.

33. STATUTORY AND REGULATORY AUTHORITIES

Depending upon the nature of the product or transaction, MarcCure may be subject to the jurisdiction and regulatory requirements of competent authorities including:

Department of Consumer Affairs, Government of India;
Central Consumer Protection Authority (CCPA);
Consumer Disputes Redressal Commissions;
Food Safety and Standards Authority of India (FSSAI);
Central Drugs Standard Control Organisation (CDSCO);
Ministry of Ayush;
relevant State Licensing Authority;
relevant State Food Safety Authority;
Legal Metrology Department;
Reserve Bank of India (RBI);
Indian Computer Emergency Response Team (CERT-In);
applicable Goods and Services Tax authorities; and
other competent statutory or regulatory authorities.

The regulatory authority applicable to a particular product, transaction or complaint shall depend upon its nature and legal classification.

CONTACT US

For questions, complaints or concerns regarding these Terms or your use of the Website, please contact:

Real Gold Enterprises / MarcCure

3072/41, Gola Market, Darya Ganj,
Delhi – 110002, India.

Email: support@marccure.com

Phone: +91-9076608818 / +91-8081343990